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Frequently Asked Questions


Most frequent questions and answers

While providing payment terminals at the cutting edge of technology and security, it is a will of Be-Cash and myPOS partner to offer the opportunity to as many people as possible to accept card payments at lower cost. .

Yes! As soon as a customer pays you, the money is immediately credited and available on your myPOS account. You can also access the money by using the prepaid VISA Business card provided with the payment terminal.

VISA, MasterCard, AMEX *, Maestro, V-Pay, JCB, Union Pay, Bancontact, Apple Pay, Android Pay, PostFinance MasterCard, PostFinance VISA, Lunch-Check **



*AMEX sous réserve de validation par myPOS, en fonction du domaine d’activité et d’autres critères imposés par les émetteurs de cartes. Pour plus d’information, veuillez écrire à

**la carte Lunch-Check peut être accepté uniquement sur le terminal myPOS N5.

La PostCard peut facilement être acceptée sur internet (nous vous conseillons pour l’intégration:, mais ne l’est pour l’instant pas sur nos terminaux de paiement.

Cependant, les PostFinance MasterCard et VISA sont acceptées. De plus, un grand nombre de clients de la Poste utilise désormais TWINT (voir notre article à ce sujet – nous offrons une solution simple pour accepter ce mode de paiement).

Enfin, les commerçants qui utilisent les terminaux de paiement myPOS sont unanimes au sujet de la PostCard: “les +18 ans ont dans 95% des cas une autre carte bancaire qui leur permet de payer” (Maestro, cartes PostFinance ou TWINT).


Cartes PostFinance acceptées:

Bandeau-PostFinance-300x56 FAQ

Nous vous proposons une solution simple d’accepter les paiements TWINT en parallèle à nos terminaux de paiement. Contactez-nous pour en savoir plus à

Oui, la carte Lunch-Check peut-être acceptée avec le terminal de paiement myPOS N5. Un enregistrement auprès de Lunch-Check est nécessaire.


Pour plus d’information:
Tel. +41 21 966 80 99

Cette carte est gratuite et liée à votre compte myPOS. Vous disposez immédiatement des fonds encaissés, soit par le biais de votre compte myPOS ou en utilisant la carte VISA Business prépayée.

mypos-visa-panbis-300x189 FAQ

The transaction fees are 1.5% for debit cards* and 2.5% for Swiss and European credit cards. The charge for American Express (AMEX) is 3%.

In case of annual payment volume greater than CHF 100’000.-, lower commission rates apply. Request an offer by clicking here

This information is provided for information only and is subject to change at any time. Refer to the myPOS general conditions for more details (access from your myPOS account).

*plus 25cts per transaction for Maestro debit cards and 75 cts for V-Pay cards.

Yes it’s possible. All our payment terminals are equipped with contactless (NFC).

A payment terminal, a prepaid VISA Business card (accepted worldwide), a myPOS electronic bank account, a charger as well as a charging cable, a user guide and a test paper roll with models that include a built-in printer (plan to buy extra rolls when ordering).

The myPOS solution and the online payment platform are promoted and operated by myPOS Europe Ltd, London. Financial services and accounts for countries within the EEA are provided by a bank or financial institution authorized to issue electronic money.

You can at any time transfer money from your myPOS account to your bank account. The fixed fee for a transfer to an account in Switzerland is CHF 4.- (mode to be selected: SHA). For transfers within the European Union or abroad, please refer to the general conditions accessible from your myPOS account under Price.

MyPOS terminals benefit from the highest certifications in the field of payment terminals. They are certified EMV, Payment Card Industry Data Security Standard (PCI-DSS).

MyPOS payment terminals are warranted for 1 year for any manufacturing defect or defect for which myPOS Europe Ltd is responsible. Refer to the accessible terms and conditions for more details.

Yes, it is possible on the myPOS terminals. They are equipped with a magnetic track for reading. However, it is important to note that only cards with a PIN code are accepted, unlike cards against signature.

Still have questions?

Call us for a free consultation at +4122 776 08 07

or contact us by email: